Business profile

Carillo Mechanical CM

Settings · Business profile

Tell us about your business

These are the basics every Fusova service reuses. Your business hours decide which calls are after-hours, and your primary contact is who we send drafts to for approval. The only message that sends on its own is the friendly "we got your call" text — it never quotes a price or books a job. Anything that answers your customer or commits your business waits for that person's one-tap approval.

The business

Your business name is tied to your SMS / A2P registration, so it's locked here — changing it can pause your texting. To change it, contact support (an operator-reviewed change). Your exact legal name + Tax ID, if you send SMS, are captured at the Phone / SMS connector.
Pick the closest match — choose Other if yours isn't listed. Helps tailor how voicemails are triaged.
The line Fusova watches for missed calls. It replies by text — it never places voice calls.
Your main inbox for the business.
If you have one — we may reference it in customer-facing replies.

Location & time

Skip this for a mobile or home-based business — Fusova works fine without an address.
Used with your business hours to tell in-hours calls from after-hours calls.

Business hours

Drives after-hours triage

Set the hours you're open each day. Calls that come in outside these hours get an after-hours reply. Uncheck a day to mark it closed.

DayOpensCloses

Primary contact

Gets the approvals
This is the person Fusova routes approvals to — the owner or an assigned office/operations manager. The only message that sends on its own is the friendly "we got your call" text — it never quotes a price or books a job. Anything that answers your customer or commits your business is drafted and waits for this person's one-tap approval. You can change this in approval-mode settings.
Where the Send · Edit · Discard · Pause approvals land.

Plan & billing

Active

Fusova launches with one active service — Missed-Call Recovery & Triage. Pick the tier that fits your call volume. The coming-soon services in the catalog carry no charge — you're not pre-paying for anything that isn't live.

Both tiers are the one Missed-Call Recovery & Triage service — they differ by call volume and business size. There's no multi-location, on-premise, or hardware tier.

Manage billing, payment method & invoices
Save & continue

Next, connect your phone line and tools in Connections.